Bookings are made under a company account and charged to the company rather than to a traveller's card. Each trip generates an itemised receipt to whoever booked it, and one consolidated invoice arrives monthly with date, passenger, route and vehicle on every line. Add a PO number, department or project code at booking and it carries through to the invoice line so finance can code it without asking anyone what the trip was for. Net terms are available on established accounts.

No. The rate quoted at booking is the rate invoiced, on a Friday, in a storm, during a conference week or on New Year's Eve. Group vehicles carry higher standard hourly rates in December and on holiday weekends, and those are published and quoted in advance rather than applied as a multiplier. Point-to-point transfers do not change at all. That predictability is usually the reason a company moves from rideshare to an account in the first place.

Yes, issued by our broker and naming your organisation as certificate holder, and as additional insured where your contract requires it. We can also supply a W-9, business licence and UBI number, licensing detail for the authority the vehicles operate under in Washington State, and completed versions of whatever vendor onboarding forms your procurement team uses. Ask before you book anything and it goes out the same day.

Whoever you name: an executive assistant, an office manager, a travel coordinator, individual travellers, or all of them. Each booking is tagged to the person who made it so the invoice shows who authorised what. You can also set standing rules at account level, such as a default vehicle class, preferred building entrances, or a note that a particular chauffeur handles a particular executive.

Yes. Meet and greet at baggage claim with a name board is a $50 add-on to the transfer fare. The inbound flight is tracked from the moment it pushes back at the origin gate, so delays and early arrivals move the pickup automatically, and airport arrivals include 30 minutes of complimentary wait time. The name board can show your company name or nothing at all if the visit is sensitive.

One vehicle and one chauffeur held for a block of hours while a team works through several meetings, rather than booking separate rides between each. Bags stay in the car, the schedule flexes when a meeting overruns, and nobody is arranging transport between appointments. It is priced hourly: a half day in an executive sedan is four hours at $125, from $500, and a full day in an SUV is eight hours at $150, from $1,200.

Device charging is standard in the sedans and SUVs and Wi-Fi is available on request, so ask when you book. The rear compartment is quiet enough for a call. Tell us at booking that the vehicle is being used as a working space and the chauffeur will keep the partition up, skip the conversation and route for a smooth road rather than the shortest one. For a call that cannot drop, we will plan around the stretches of the route where coverage is unreliable.

On recurring runs, yes. Accounts with a regular pattern are assigned to the same two or three chauffeurs rather than whoever happens to be free, so they learn the route, the building, which entrance a client should be dropped at and how a particular executive likes the car. Every chauffeur is employed by us, commercially licensed, background-checked and drug-tested, and vehicles up to 14 passengers are owned and maintained by the company, with larger vehicles supplied by UTC-licensed partner operators.

Twenty-four to forty-eight hours for a sedan or SUV transfer, though same-day is often possible and dispatch is staffed around the clock. For a Sprinter or a group vehicle, a week. For a conference shuttle, a holiday party or anything in December, four to six weeks, because December is the second-busiest month of our year. Recurring runs are scheduled ahead in a standing block so they are never a last-minute question.

Yes. We are based in Gig Harbor and run daily into King County, including downtown Seattle and Bellevue, plus Joint Base Lewis-McChord, the Port of Tacoma and Puget Sound Naval Shipyard in Bremerton. Pickups are door to door across twenty communities on the Kitsap and Olympic peninsulas. If your office, client hotel or venue is not on our coverage list, send the address and we will confirm access and realistic timing.

Delays are absorbed automatically, because the flight is tracked rather than the scheduled time. If a flight is cancelled by the airline, call dispatch and we will rebook or release the reservation rather than hold you to it. There is no charge for a delay and no charge for wait time inside the complimentary 30 minutes on an airport arrival. Someone answers at 4am, and it is someone who works here.

Yes, and plenty of companies do. Book one transfer on a card, see how it goes, and set the account up afterwards if it works out. Account setup takes about a day on our side and however long your procurement system takes on yours, so there is no reason to wait for it before the first booking.