Privacy Policy

Privacy Policy

Last updated: 2026

This Privacy Policy explains how Gig Harbor Limo & Party Bus Service (“Gig Harbor Limo,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website gigharborlimo.com or use our limousine, party bus, and transportation services (collectively, the “Services”).

By using our website or booking our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website, contact us, or book our Services:

1. Contact information: Name, phone number, email address, and mailing address.

2. Booking details: Service type, date and time, pickup and drop‑off locations, flight or cruise details, passenger count, and special requests.

3. Payment information: Payment method details processed through secure third‑party payment processors; we do not typically store full credit card numbers.

4.Communication history: Messages, emails, and other communications between you and Gig Harbor Limo (including inquiries through our contact or booking forms).

5. Website usage data: IP address, browser type, device information, pages visited, referring URLs, and other technical data collected through cookies and similar technologies.

6. Reviews and testimonials: Feedback or reviews you choose to provide about our Services, which may be used on our website or marketing materials with your consent.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To provide and manage Services:

Process bookings and reservations

Coordinate pickups, drop‑offs, and itineraries

Communicate confirmations, updates, changes, and service‑related alerts

2. To communicate with you:

Respond to inquiries and quote requests

Send service confirmations, reminders, and follow‑up messages

Share important information about changes to our Services, Terms, or policies

3. To improve our website and Services:

Analyze website usage and performance

Enhance user experience and site functionality

Develop new services and offerings

4. For marketing and promotions (where permitted):

Send occasional updates, promotions, or offers related to our Services

Use testimonials and feedback (with your consent) on our website or social channels

For legal, safety, and security purposes:

Comply with applicable laws and regulations

Prevent fraud, misuse, or unlawful activity

Protect our rights, property, passengers, and chauffeurs

3. Cookies & Website Tracking

Our website may use cookies and similar technologies to collect technical and usage data.

Cookies are small files stored on your device that help us remember preferences, understand site usage, and improve performance.

We may use cookies for essential site functionality, analytics, and, where applicable, basic marketing or remarketing.

You can adjust your browser settings to block or delete cookies, but some parts of the website may not function properly if cookies are disabled.

We may use third‑party analytics tools (such as Google Analytics or similar services) to better understand how visitors use our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited ways:

Service providers and partners:

With trusted third‑party vendors who assist with payment processing, website hosting, email delivery, or analytics, under confidentiality and data protection obligations.

Chauffeurs and operational staff:

With our chauffeurs and staff who need booking details to provide your transportation service.

Legal and safety reasons:

When required by law, legal process, or government request

To enforce our Terms and Conditions or protect the rights, safety, and property of our clients, chauffeurs, or business

Business transfers:

In connection with a potential or actual merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate safeguards.

5. Data Security

We take reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or alteration.

We use secure methods and trusted third‑party processors for payments.

Access to personal data is limited to staff and service providers who need it to perform their duties.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as reasonably necessary to:

Provide and support the Services you request

Comply with legal, tax, and accounting obligations

Resolve disputes and enforce our agreements

When information is no longer needed, we may delete it or anonymize it in accordance with applicable laws.

7. Your Choices & Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

Access: Request information about what personal data we hold about you.

Correction: Request correction of inaccurate or incomplete personal information.

Deletion: Request deletion of your personal data, subject to legal and operational requirements.

Restriction or objection: Request restrictions or object to certain types of data processing, such as direct marketing.

Opt‑out of marketing: You may opt out of promotional emails at any time by following the unsubscribe instructions in the message or contacting us directly.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before fulfilling certain requests.

8. Third‑Party Links

Our website may contain links to third‑party websites, tools, or resources (for example, flight trackers, local attractions, or weather sites). These third‑party sites are not controlled by us, and this Privacy Policy does not apply to them.

We encourage you to review the privacy policies of any third‑party websites you visit.

9. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13. If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can take appropriate action.

For school‑related services (such as prom or school events), we typically receive booking and contact details from parents, guardians, or schools rather than directly from minors.

10. International Visitors

Gig Harbor Limo primarily serves clients in Gig Harbor, Tacoma, and the South Sound region of Washington State. If you access our website from outside the United States, you understand that your information may be processed and stored in the U.S., where data protection laws may differ from those in your country.

11. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website or Services after changes are posted constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights or update your information, please contact us:

Gig Harbor Limo & Party Bus Service
Email: info@gigharborlimo.com
Phone: (253) 333‑0265
Website: gigharborlimo.com